I have made numerous requests for my account to be closed and my requests have been ignored. In frustration I resorted to making abusive demands for my account to be closed on this forum - I was banned for 24 hours but my demands were still ignored.
Now I think it is time to move this issue up a notch - I hereby withdraw from the contract between myself and Travian Games GmbH in accordance with with my rights provided under the terms and conditions of the contract -
"To: Travian Games GmbH, Wilhelm-Wagenfeld-Str. 22, 80807 Munich,Germany, tel. +49 (0)89 324915-0, fax +49 (0)89 324915-970,firstname.lastname@example.org:
I/we (*) hereby give notice that I/we withdraw from my/our contractof sale of the following goods / for the provision of the followingservice"
I reserve the right to explore other options and forms of redress should my demand not be met to my satisfaction.
d. Right to ErasureYou may request us to delete the personal data relating to you without delay and we are obliged toerase such data immediately if one of the following reasons applies:• The personal data relating to you are no longer necessary for the purposes for which they werecollected or otherwise processed.• You withdraw your consent, on which the processing was based pursuant to Art. 6 (1 a) or Art.9 (2 a) GDPR, and there is no other legal basis for the processing.• You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimatereasons for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
Again, I reserve the right to explore other options and forms of redress should my demand not be met.
These instructions are clear and cannot reasonably be misinterpreted. I want my account closing and I want all personal data held and distributed by Travian deleting. Copies of this and other relevant communications have been retained.