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The Travian-team do celebrate Christmas (some do) and New Year too, so the response time can be a little longer than usual, but of course we will respond as soon as we can!
The COM domain does not have a Christmas truce, and the Finals will not have any truces.
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Then why did the Finals have to start so New Year falls right before artifact spawn?
I know Christmas isn't a thing, because it's not really celebrated by everyone due to religion, but New Year was always a thing on .com domain, but you took it away.
Is it that hard to give people maybe 2-3 days to spend time with their family or friends without having to worry about the game? I mean, I guess whoever decided this doesn't really give a [Removed], since he probably won't have anything to worry about anyway, but hey... screw the rest.
Might wanna rethink how y'all plan this crap out in the future, since this is simply stupid.
Or someone at the office might be so kind to watch over my account the whole night, because I'll be somewhere without signal or internet connection for 24h+...