Bought gold, server ended

  • I Bought Gold and the server ended. I received an e-mail that I could transfer the gold to a different server but when I tried the system said my account did not exist. I still receive random emails though. I've made a new account on a new server is there any way I can recover that gold?

  • Hi,


    Gold can only be transfered to a server on the same domain as the one you bought the gold on.


    So you can’t transfer gold from .us to .com


    If it’s on the same domain, then you have to message gold support (can’t unfortunately find their email right now...)


    But the general email listed in the T&C is protest@traviangames.com


    So maybe they can help redirect you to the right place.


    But it’s about to be Christmas, so will probably take a couple days to recieve an answer.


    Update! wishmaster3 with the save :*


    The email to write is: plus@travian.com


    The post was edited 1 time, last by Lemon ().

  • Please contact Support in game about this and they can direct you over to Plus Support. If you bought gold on a .us server, you can only transfer it to another .us server or to a server on the new Anglo domain.

  • Speaking of transfers... transfering from a .com server to a server which is only hosted on .com is doable?


    Assuming balkans will be hosted on .com domain like they were in beta, will such things be possible both ways?

    RHzllUN.jpg

    Thought I made it,

    but I'm feeling stupid now.
    Drinking till I'm falling,

    cause my mind is so polluted now.
    I just wanna be free.


  • Hopefully a decent answer follows, not some made up BS, which seems to be a strong thing with .com CMs.

    RHzllUN.jpg

    Thought I made it,

    but I'm feeling stupid now.
    Drinking till I'm falling,

    cause my mind is so polluted now.
    I just wanna be free.


  • Speaking of transfers... transfering from a .com server to a server which is only hosted on .com is doable?


    Assuming balkans will be hosted on .com domain like they were in beta, will such things be possible both ways?

    I will check this and get back with an answer as soon as I get one :)

  • Thanks dear, appreciate it. :thumbup:

    RHzllUN.jpg

    Thought I made it,

    but I'm feeling stupid now.
    Drinking till I'm falling,

    cause my mind is so polluted now.
    I just wanna be free.


  • Hello all.


    I got answers to the questions above.


    COM is just the link of the main page.

    Most links to a server has http://www.travian.com/domain.


    http://www.travian.com/us, http://www.travian.com/it, http://www.travian.com/de


    The domains here, are not .com, but the local domains.


    The merged servers will have their domain in the name:

    ts19.balkan.travian.com, ts6.anglosphere.travian.com, tx3.nordics.travian.com


    When it comes to transferring the remaining Gold each player have, the Gold can only be transferred within the domain.

    On merged domains, the Gold can be transferred FROM the local domain, TO the new merged domain:

    From AU, UK, US -> Anglosphere,
    From BA,BG,GR,HR,RS,SI -> Balkan

    From DK, FI, NO, SE -> Nordics


    In all examples above, the Gold can only be transferred within the local domains.
    Gold from local domain can not be transferred to .com.

    When all are talking about .com, it's actually http://www.travian.com/international


    I hope this gives answers to the questions you had.

  • Alright, thanks for elaborating!

    RHzllUN.jpg

    Thought I made it,

    but I'm feeling stupid now.
    Drinking till I'm falling,

    cause my mind is so polluted now.
    I just wanna be free.