So yesterday i encountered a great glitch. I killed my hero at oasis while clearing nature troops, but instead of dying, my hero became undead - being dead at 2% hp, unable to use buckets or get revived using resources. While bugged i tried various ways to get my hero back to action, but sadly i failed. And while at it lost 98 ointments trying to heal a dead hero (he did get healed from 2% to 100% but still stayed dead). It took hours for it to be resolved. And no, it wasnt resolved by travian support. They didnt even bother replying to my mail. After few hours hero randomly became dead for real (still at 100% hp after the use of ointments). But luckily i was able to use bucket to revive this time. 24hours passed since then. No response from support to this particular glitch, while they did respond to my other unrelated to this case support mails.
This glitch caused me to delay an OP, lose hero hourly resources, lose 98 ointments and a posibility of losing artifact when defending cause no hero def bonus.
Great response from Travian support team.
Oh wait, i am still waiting on the response.
So yeah... hope to get my ointments back and glitched fixed so that it doesnt happen again in the future
Edit: ASx3 server. Nick same as forum name.