Dear TG team and all the players,
We would like to do an announcement and state some requests.
This year we have encountered similar problems as the last one. Accounts are being banned for no reason, some are released without punishment (and without a single "sorry" or compensation for hours and hours of being held in an unfair ban) and some are being heavily punished without chances for an appeal. Every single account receives a copy-paste impersonal message regardless what was the problem and whether at all there is a fault. Players are being further treated in a disrespectful and humiliating way, which causes complete loss of interest, frustration, and aggression. This is not a goal, which people are playing for.
Our last drop happened two days ago, when four of our top players were banned for "scripts and bots". Once complained, all of them got equal replies, which we are not allowed to share, of course. There was no time given for the appeal, punishment was just applied. No need to say that such handling not only breaks the law enforcement procedure, but also violates human rights.
Based on this and what keeps happening year after year our requests are following:
1. Official apologies in front of all the accounts which were banned for no reason and released without punishment, as well as apologies to the teams to which those accounts belonged to. In relation to this we'd like to see the responsible people to be punished in an appropriate way.
2. We demand a total and complete check of ALL the accounts on the TT server for presence of "scripts and bots" in a similar way as the banned accounts were. If you start "real" clearing, do it equally, not in a discriminating way. We also agree to have a pause in the server run so you can perform the necessary actions.
3. Our third request is to have a well developed and balanced system of punishments. This system should be open and known to all players and the punishments shouldn't not appear as a product of nazi-regime. In other words, do not place a sheer presence of whatever addon on a browser, which is not even used in game, and a regular bot usage into the same basket, do not give a capital punishment for a speed ticket.
4. In regards to the banned accounts. Since the very procedure of ban was violated and accounts were released with applied punishment without agreement of the owners, we request to setback the original state of those accounts before the ban. If you're unable to do it in easy way, make a roll back.
Until those requests are dealt with, we reject to use this product. Sorry, but we are tired to be treated as retarded kids.
With best regards,