Travian: Legends Chinese is looking for a CSR!

  • We are currently looking for people who would like to join our customer service team, and become Travian: Legends Chinese domain's Customer Service Representative.

    As Customer Service Representative:

    • You provide Chinese customer support to our Travian: Legends players, helping them solve their issues and answer the questions about the game on daily basis
    • You escalate player's issues and potential game bugs
    • You monitor gameworlds to make sure players follow the rules
    • You take care of Answers, our knowledgebase with helpful information for the players
    • You provide regular feedback to your Team Lead

    As CSR you might maintain a team of volunteers who can help you in such tasks as answering to players questions.


    - Good knowledge of Travian: Legends

    - Excellent written communication skills in Chinese

    - Good written communication skills in English

    - Ability to organize your own work schedule

    - Plenty of customer service mentality and willingness to help our players

    If you are interested in this position, please write an email in English with your application to

    Your application should include the following information:

    - How old are you?

    - Do you have any experience handling customer inquiries via written communication?

    - Why do you want to become a Customer Service Representative?

    - Describe yourself!

    - Please also add a detailed CV about yourself

    Please note that applications which are incomplete, cannot be considered. The minimum age for an applicant is 18.

    When you contact me via PM, please, send your messages in English.