I like the option to accept punishment immediately. It will save a lot of nerves and time on both side. Certain % of cases will be resolved in no time. Win-win.
Other details are not that obvious.
the offered penalty is executed after 48 hours from the moment the ban is issued.
Who you (TG) think is winning from this? I understand 48h punishment applies if there is no response from the player. But even if the player refuses, the punishment is still executed. Don't you think it is too extreme?
Even if a punishment is applied, you can still reach out to the Customer Service team to get your case reviewed and receive additional information.
Does that mean the player can still appeal the case and you will have reasonable system to reverse the punishment? Is there any time frame for an appeal?