During this year there has been lots of technical problems in the game, one after another. Things break and it just seems it is going for worse and worse. I have always liked this game,but after recent global rollback and how TG decided to deal with it and getting banned incorrectly (ban was reversed) this is starting to be too much.
You should really start caring for your players and not just those fancy updates and new features you so eagerly want to implement into the game. I don´t mind if it takes more time to get things done if it would quarantee (or atleast raise the chance) that you would not break 10x things every time you update something. Because people are really getting bored with how things are dealt with. It is more of a surprise if you actually don´t break anything. So please, do whatever you have to do to stop breaking your game all the time. It does not matter how long it takes! It is frustrating and in a long run it makes you wanna quit and stop playing! People have already lost lots of time and money because of you and they keep losing more and more with every new fuck up.
Other thing, you should really work on your rule enforcement and stuff. In the beginning when I started hearing about punishments going out more frequently I was kind of happy, but when It is not working as intended its horrible. We already discussed about what we lose when you did that rollback, but when it affects only one account, who gets incorrectly punished, you should start thinking of some concrete ways to compensate that. As we still get punished compared to others. We lose time and shit and it is not funny, not at all.
Start caring for your players, start caring for your game, because if you don´t and it keeps going like this, you will lose people. Lot of people. This message is probably worth nothing, but at least I can say that I tried before giving up on this and ending a round for the last time!