Travian: Legends is looking for Polish Community Manager & Customer Service Representative

  • Dear Community,


    We are currently looking for people who would like to join our team as Travian: Legends Poland Community Manager and Customer Service Representative.


    As Community Manager:

    • You work on developing the community, making it growing and more active
    • You act as a liaison between the players and the company
    • You monitor and moderate forum and report about players’ needs, wishes, ideas
    • You engage and entertain the community
    • You inform players about changes in the game, downtimes and other important news in due time
    • You help the company perform other community-related responsibilities
    • You might maintain a team of volunteers who can help you your tasks.

    As Customer Service Representative:

    • You provide customer support to our Travian: Legends players, helping them solve their issues and answer the questions about the game on daily basis.
    • You escalate player's issues and potential game bugs to the team
    • You take care of the knowledgebase/Answers with helpful information for the players
    • You provide regular feedback to your Team Lead

    Requirements:

    • Good knowledge of Travian: Legends
    • Reliability, dedication, professionalism
    • High education (or last-course student)
    • Excellent written communication skills in Polish
    • Good written communication skills in English
    • Ability to organize your own work schedule
    • Plenty of customer service mentality and willingness to help our players
    • Previous experience in moderating online community is a plus

    If you are interested in this, please write an email in English with your application to


    recruitment@traviangames.de so that we can get in touch.


    Your application should include the following information:

    • How old are you?
    • Do you have any experience with similar activities?
    • What’s your history in Travian: Legends?
    • Where do you play currently (nickname and server)?
    • Why do you want to become a Customer Service Representative?
    • Describe yourself!
    • Please also add a detailed CV about yourself


    Please note that every application which is not complete can't be considered. The minimum age for an applicant is 18.

  • Drodzy,


    Pora się pożegnać, jestem z Wami od maja 2013 roku, a od stycznia 2020 zastąpi mnie inna osoba.

    Ja chyba trochę się już "wypaliłam", może nowa osoba tchnie więcej energii w Traviana:Legends.

    Czas spędzony z Wami w grze, na forum i Skype był niesamowity, potraficie wywołać wszelkie możliwe emocje, od tych szczególnie pozytywnych po takie, do których musiałam odejść na jakiś czas od komputera :), ale te wspomnienia pozostaną dzięki temu na zawsze i zawsze będę wspominała Was z uśmiechem na twarzy. Mam nadzieję, że Wy również.

    Poznałam tutaj wiele wspaniałych osób, niektórych tylko online, ale z niektórymi udało nam się spotkać i pomimo mojego odejścia, te przyjaźnie pozostaną na zawsze.


    Będę za Wami bardzo tęskniła! <3


    Wiecie gdzie mnie szukać :)


    Chloe - Luiza