1-for Tournament Finals
you need to be Qualified from Qualify round
or get a key from any other player

2-I dont know about PTR though

As mentioned:

1. You need to participate in the qualfications rounds (and meet the requirements) or get a key from another particpant.

2. Do you have a screenshot of the warning?

you can ask another player, who participated the qualification, to give you the key.

Don't forget to ask to donate your account - it is important

Ridder Huma wrote:

As mentioned:

1. You need to participate in the qualfications rounds (and meet the requirements) or get a key from another particpant.

2. Do you have a screenshot of the warning?

One question - I did not received key on mail. How can I ask for repeat send?

Played on America Group - player New Zeeland

New Zeeland_PL wrote:

One question - I did not received key on mail. How can I ask for repeat send?

Played on America Group - player New Zeeland

admin@travian.com write to tg from registration email

A lot of keys seem to be "missing"

maybe roll-back server already

Dodger wrote:

admin@travian.com write to tg from registration email

"Dear Player,

Unfortunately the email address you used is out of service.

We are sorry for this inconvenience."

"

New Zeeland_PL wrote:

"Dear Player,

Unfortunately the email address you used is out of service.

We are sorry for this inconvenience."

"

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Please contact Game Support on https://support.travian.com/

Ridder Huma wrote:

Please contact Game Support on https://support.travian.com/

all they write is: could not find email adress....

system sent gold transfer link in october and now can not find the email adress????

Did you use the email you registered with?

Remember that there are also requrements to meet to get a key (at least 10 villages, in top100 in offense, defense and population rankings or WW in at least in level 1).

4 tickets later..... it was recovered