A few weeks ago we were told the following
Please provide us with details what exactly was changed for better. In particular, what was done/will be done soon in relation to the following issues:
- having 24/7 customer service. 24 hours response time is not acceptable;
- ultimate power of a single person (aka multihunter) over a server. If a decision is disputed someone else must get involved;
- how lack of game knowledge of multihunters was/will be addressed? Who trains them?;
- how lack of proper information about the game was/will be addressed (detailed explanation of new pushing rules for example).
Feel free to tell more of course
Yeah, you are right, Ele : this has been a request for years and still nothing has change on that matter...