How is this a fact but not your own interpretation?
I had it in the wrong section but the point remains.
Bugs happen, this happened, they addressed it quickly and relatively smoothly. I think everyone is getting angry over nothing.
Travian does listen to their customers. Do they always own up? No. Did they here? I think so. Regarding "transparent solutions", I think the details of their code are something well beyond what they have a duty to say publicly. There was a bug and they fixed it. As part of the QA process I expect measures will be taken to try and reduce the possibility of this in the future. But when it comes to ANY human action there is no 100% certainty. Mistakes can and will be made, if another one happens that is to be expected, especially since the deck is stacked against the existing code.
There has been no sweeping under the rug and they have not complained, despite the fact they probably should. There has been almost 0 patience and understanding from the community when TG has been doing their best to address the problem. I really don't see what disadvantage occurred here and if your reference is Com1, the result of the server is the same as it was before. There is a difference between making your opinion known and acting as if the world is ending.