Please contact Customer Services. - If you send in English it will come to me or my colleagues on the EN Team and we can look at this for you.
If you have the original gold transfer email (but the link stopped working) this is easy for us to resolve - send us the link URL (Right click on the button in the email and copy link) and send us a screenshot of the original email (including your email address).
If you dont have the original email and the server ended more than a few months ago we may not be able to retrieve the gold as the data gets removed under GDPR
If you send in another language you will reach the Customer Services Team for your language who should also be able to sort this for you.
Thank you for your kind reply.
I have sent the dates of emails to customer support and they replied that I can transfer only to Balkans server.
The mail by itself does not refer the server played, so I cannot do anything more.
Just wasting time.
Life goes on...