ads bugged

    • When watching the ads for 25% faster buildtime, 3 bugs:

      either ads do not load, just black screen

      it cycles through multiple ads trying to select one (the 5 digit number in the top right corner just keeps changing, then stops and black screens), this can go on for about a minute

      the ad finally plays, and closes and then the building is not building

      changing browser does not fix
      clearing cache does not fix
      UK5,1 Annoying Gaul/CDT, UK5,2 Colt Seavers/Geoffles, Au1,3 Stringfellow/AoW, Au4,2 Spirit/KGB, TKCom2 Stringfellow/xTools, UK3,8 Spirit/Resurge, UK1,10 Tauriel/Havoc, UK1/11 Incognito/Betrayed, UK1/12 Spirit/Betrayed
      #9 crop UK T3, first in clubbies, #2 attacker, #10 hero
      Your game don't scare me, I got hit by this
    • Please message support with the following information

      Browser (including version)
      The 5 digit codes for the ads that fail.

      This information can then be sent to HQ for testing
      CM mhudson
      Community Manager
      Travian: Legends US/UK

      128-10-93-85-10-128-98-112-6-6-25-126-39-1-68-78
    • Support eventually got bored of me and just ended up replying "clear your cache". I have done this so many times. I think I have worked out the problem. I am based outside of the UK. I THINK the problem is geographical add basing. The only adds that I ever get shown are:

      Travian blog
      Train nation
      Mirror Magia
      Soccer Hero
      Grand Prix Challenge
      Maybe one add from my country

      There are many, many adds that it cycles through and jams, or flicks through before settling on one of these. My guess is that there is a glitch on the geo-add thing. Obviously it only wants to show a geographically relevant add to me, but while cycling through to a relevant add it is bugging. This happens on every browser, including mobile. Clearing the cache does not always fix. It is a coding problem. Can you please look to resolve?

      Thanks.
      UK5,1 Annoying Gaul/CDT, UK5,2 Colt Seavers/Geoffles, Au1,3 Stringfellow/AoW, Au4,2 Spirit/KGB, TKCom2 Stringfellow/xTools, UK3,8 Spirit/Resurge, UK1,10 Tauriel/Havoc, UK1/11 Incognito/Betrayed, UK1/12 Spirit/Betrayed
      #9 crop UK T3, first in clubbies, #2 attacker, #10 hero
      Your game don't scare me, I got hit by this
    • I'm not Customer Service but I do know this is a known bug. A fix is being prepared to be rolled out in the next patch.

      The videos are geographical which makes things more complicated.


      If you can post your server, nick, browser and the 5 digit codes for each bugged video here and I will collate them and send them to HQ as part of my weekly report
      CM mhudson
      Community Manager
      Travian: Legends US/UK

      128-10-93-85-10-128-98-112-6-6-25-126-39-1-68-78

      The post was edited 1 time, last by m.hudson ().

    • Add 19390 seems to be a problem one

      19390 froze

      retried:
      17318 cycled to 20309 which cycled to 20308 which cycled to 19390 which froze

      retried:
      17318 cycled to 20309 which cycled to 20308 which cycled to 19390 which finally played

      appears to be a german ad for "DB"?! i.e. ad is totally in german with german subtitles
      UK5,1 Annoying Gaul/CDT, UK5,2 Colt Seavers/Geoffles, Au1,3 Stringfellow/AoW, Au4,2 Spirit/KGB, TKCom2 Stringfellow/xTools, UK3,8 Spirit/Resurge, UK1,10 Tauriel/Havoc, UK1/11 Incognito/Betrayed, UK1/12 Spirit/Betrayed
      #9 crop UK T3, first in clubbies, #2 attacker, #10 hero
      Your game don't scare me, I got hit by this
    • I actually get that German ad too. It's basically the only ad I see other than the Travian game ads (there used to be one in Finnish for washing powder but I haven't seen that for a while). I'm in Finland... we certainly don't speak German so I'm not sure if there's a geo bug happening or if the advertiser has ok'd it for us.
    • saw a cycle again which did the same cycle, but it skipped past 19390 this time to play Mirra Magia...so it might be a problem with this one where its playing sometimes, skipping sometimes, and getting confused sometimes...
      UK5,1 Annoying Gaul/CDT, UK5,2 Colt Seavers/Geoffles, Au1,3 Stringfellow/AoW, Au4,2 Spirit/KGB, TKCom2 Stringfellow/xTools, UK3,8 Spirit/Resurge, UK1,10 Tauriel/Havoc, UK1/11 Incognito/Betrayed, UK1/12 Spirit/Betrayed
      #9 crop UK T3, first in clubbies, #2 attacker, #10 hero
      Your game don't scare me, I got hit by this
    • I have also noted that when jamming the browser (especially edge) is using up A LOT of system resource, i.e. 1.2-2MB memory. This seems to be A LOT for what is going on...

      Found that the massive amount of resource memory use was then tripping disk/virtual memory problems which may have been causing a stall? Disabling System and compressed memory process appears to resolve this part of the problem. Maybe you can look at why ads are creating this cascade of memory issues?
      UK5,1 Annoying Gaul/CDT, UK5,2 Colt Seavers/Geoffles, Au1,3 Stringfellow/AoW, Au4,2 Spirit/KGB, TKCom2 Stringfellow/xTools, UK3,8 Spirit/Resurge, UK1,10 Tauriel/Havoc, UK1/11 Incognito/Betrayed, UK1/12 Spirit/Betrayed
      #9 crop UK T3, first in clubbies, #2 attacker, #10 hero
      Your game don't scare me, I got hit by this

      The post was edited 1 time, last by Cretin ().