m.hudson Community Manager UKUS

  • Member since May 1st 2017
Last Activity
, Reading thread Original Artwork by kabooja

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  • alassiri20010 -

    i cant send you an email and i dont play in us server..

    i play in UK19 fire and sands @@ can i still get the gold /?

    • m.hudson -

      Please send me a message using the conversation button on my profile

  • Nestea -

    sal all. nu reusesc sa ma loghez, dupa ce m-am inregistrat, urma sa primesc pe mail un cod de activare, dar nu primesc nimic; pe maill am primit invitatie unde mi s-au adresat cu nickul Pytbul cum am mai jucat acum cativa ani in urma, nu stiu daca are vreo importanta, acum m-am inregistrat cu nickul de Nestea cu aceiasi adresa de mail folosita in acea perioada de joc, daca cineva ma poate ajuta in acest sens.........va multumesc

    • m.hudson -

      Hi Nestea

      Thank you for your message.
      Every CSR is responsible for their domain..
      If you want to report an issue you need to send an email to admin@travian.TLD (where TLD is your domain so for RO you would use admin@travian.ro) and your message will be dealt with by the responsible person.

      Please, be factual, not emotional, and stick to the facts in your message.

      Regards,
      Matt
      Community Manager
      Travian:Legends UK & US

  • the Tulip -

    Fire and Sand contest Day 4.
    Playing as Jimmy the Tulip on TS8.com

    • m.hudson -

      Please contact the COM Community Manaager Templar Knight. I was only covering due to the Hurricane in the states

  • Atila -

    I need information about new 3x servers ?
    I need date when they are starting ty

  • Miklo Velka -

    hi can you tell me when fire and sand us server started or starts / and a link to register please?

  • djordje12pro -

    Hi there, i'm wondering where's day 3 of the "Hero Adventures" thing? It hasn't changed from day 2 in my info box since wednesday.

  • The Burninator -

    The answer you gave to your day 3 riddle is incorrect. Just saying.

    • The Burninator -

      Never mind looks like it works -- it's sub-optimal though there are better answers. Lame.

    • gdubrocks -

      How can it be sub-optimal if it's a correct answer?

    • dixie18402_US -

      Actually, using the winning method it's possible to solve the riddle in only 3 questions (depending on where the belt is). Making it the most optimal option

    • The Burninator -

      Because you can solve it in 2-3 questions so the method that requires all 4 is sub-optimal. My method solves it in an average of 3 questions. I'm sure if I thought about it I could do even better.

  • Loki -

    How can we get gold that we won on quests ?

    • m.hudson -

      on my pofile click the conversations icon. (not the email) and tell me where you want it

  • Squang -

    I dont see the quest3

  • victoire_COM -

    hello , i have a big problem but i want to keep it "" secret "" so can i have a personal discussion with a community manager ?thanks for the answer .Vic

  • Dee_licious1_UK -

    Boo,
    just wondering why old staff have lost their status? I felt really proud being an ex-MH, just feels like a huge part of my travian life is missing.

    Hugs,

    Dee
    (sulking as no longer feel part of the travian family) OMG, I am an ORPHAN!!!!!!! Cries into her snotty hanky.

    • m.hudson -

      HQ have instructed that all MH, Support and Customer Services staff are to be removed from the forum by the 15th. They also removed the Ex crew groups on migration along with our ability to administer the forum.

    • Dee_licious1_UK -

      Thanks for the info. xxx

    • m.hudson -

      sorry :( for what its worth I have had a heated discussion about it but it does not look like HQ will change their minds :(

    • Dee_licious1_UK -

      When all is said and done, they are in charge. I wonder if we could get away with having it written across our avatars? (naughty to think of that) xxx

    • m.hudson -

      already thought of that :D If you were to put something in your avatar or sig I wouldn't be able to stop you providing it followed the rules ;)

  • Killjerry -

    hi, aren't answers to hero's adventure no 3 supposed to be hidden till the next task? atm 2 other replies are visible...?

    • m.hudson -

      Posts are all moderated and should not be visible untill the next task is posted. The forum does keep glitching and showing the odd reply. we are manually hiding them periodicly

    • Killjerry -

      ok, so it's the definition of 'periodicly' I'm curious about. :)
      Sorry to be a party pooper, but the two posts that were visible yesterday evening, were still visible this morning...

    • m.hudson -

      Periodically is defined as when i get a chance. Considering im only contracted for one hour a day 99% of my work is unpaid and done in my own time ;) I am also covering an additional domain unpaid as the CM was affected by the hurricane. So things get done only when i get the chance.

    • Killjerry -

      Wow, from all the gold we buy you're only contracted for 1 hour a day? Ever considered going on strike?

    • m.hudson -

      I would love a payrise but CM is seen as a low priority sometimes. If it was in it for the money I would have left long ago :D

  • Loki -

    Hi! Where is my coment about fire & sands Day one task ? I posted about 1h after it has been released,and now i see only coments of other people.

    • m.hudson -

      Posts are all moderated and should not be visible untill the next task is posted. The forum does keep glitching and showing the odd reply. we are manually hiding them periodicly

    • Killjerry -

      ok, so it's the definition of 'periodicly' I'm curious about. :)
      Sorry to be a party pooper, but the two posts that were visible yesterday evening, were still visible this morning...

  • MWV -

    Whoops

    • m.hudson -

      Hey. I have removed your comment as you need to post your answer in the fire & sands Day one task thread, Posts are moderated so you cant see the answers untill tomorrows task is raised

    • Killjerry -

      well, atm 2 replies are visible... doh

    • m.hudson -

      Some people still havent got the hang of how to post yet, we are removing the visible ones as soon as we see them

  • chingvvn -

    I dont understand

    • m.hudson -

      Use the chart to decode the message ;)

  • Zerolux -

    G;day...just wondering how to submit our answers to the quest?

    • m.hudson -

      Hey just post as a reply in the quest thread in the Fire & Sands event area. Posts are moderated so you cant see the answers untill tomorrows task is raised

  • The Burninator -

    Is the "Complete the Story" event over, or can I still write a story?

    • m.hudson -

      Hey
      Sorry it has ended. we are just sorting out the winners ready to announce tonight/tomorrow

    • The Burninator -

      Darn. It's ok -- I'll catch the next contest :p

  • lajos_ES -

    hi, is there a way to access the old archives?? I think s2 or s4 (net) from 2007 or so???

    • m.hudson -

      Not yet, they will be back up later in the year

  • sph1nX -

    Honestly, do you ever sleep? I feel like everytime I login to the forum you're there. :P

    • m.hudson -

      I do work some odd hours ;)

    • sph1nX -

      And quite a lot of them by the looks of it, needless to say you're doing a good job for the community.

      Also, regarding Fire and Sand with new tribes, any info if there will be more such servers after thr birthday special, or is that cassified as of now?

    • m.hudson -

      well historically speaking there is always 2 specials Server 19 and 20
      both tend to follow the same key feature set (SE19 & 20 ROA 19 & 20) so expect F&S 19 & 20
      Maybe some new things might get added to server 20 as we have seen in previous years also

    • sph1nX -

      Right'o. I've never been a fan of rushing the first round, as there's going to be a lot of ''tryharding'', which isn't really my kind of style.
      Thanks for the answer and have a nice weekend!

  • jojoh_UK -

    Hi, please could you tell me where I can find server information on the forum with the dates for arty release etc

    • Paws -

      have found the page but the page coding is not working correctly:

    • Paws -

      wbb.forum.travian.com/thread/7…2Bdates%2Buk2#post6583087

      can this be fixed ASAP please :)

    • m.hudson -

      Server information is not supported on this forum at the moment. The code that was used no longer works here. We are waiting for HQ to fix the new homepage with server dates which can then be linked here

  • jojoh_UK -

    Not able to register and no information, an hour and a half since uk2 was supposed to start, its not good enough

    • m.hudson -

      You needed to contact Customer Service Rep. I have nothing to do with the game !!!! But i have reported the issue to HQ and you must use the old homepage to register old.travian.co.uk

  • The Godfather -

    come on this is shocking. we are all waiting, UK2

    • m.hudson -

      You needed to contact Customer Service Rep. I have nothing to do with the game !!!! But i have reported the issue to HQ and you must use the old homepage to register old.travian.co.uk

  • Boxxx -

    S2 registering aint working

    • m.hudson -

      You needed to contact Customer Service Rep. I have nothing to do with the game !!!! But i have reported the issue to HQ and you must use the old homepage to register old.travian.co.uk

  • The Blazin1_US -

    Why are you already deleting comments and locking threads? Beginning of the end, this forum board sucks, impossible to navigate, and mod abuse on the second day. No good can come of this.

    • m.hudson -

      If a thread or post breaks the rules in this place it will be dealt with appropriately

    • The Blazin1_US -

      So basically, heavy censorship here correct?

    • m.hudson -

      HQ now runs the forums

    • The Blazin1_US -

      Their funeral.

    • m.hudson -

      and ours

  • jaruby -

    Who do I contact about the account they connected to my email? I have one that has been active sense 2007 with thousands of post and they connected it to this one I just started a few months ago??? They took the avatar and a couple of the "friends" from my old/original one but did everything else from this new one.

    • m.hudson -

      Only posts within the last 12 months were imported as detailed in the announcement prior to the closing and merging of the forums.
      What you have here now is exactly what was detailed. The old account will be frozen as part of the closed archives to be launched later this year so nothing is lost completly.

  • ECH0 -

    wbb.forum.travian.com/thread/1…liance-bonus-deff-points/

    This post seems to be broken.

    • ArTeS -

      fixed for an old friend ;D

    • ECH0 -

      Oh cool we can have three ways here now (conversations that is).

      Looks much better to me. Still might be slightly broken? Lot more readable now though.

    • m.hudson -

      imma go and find the original document and reupload

  • ArTeS -

    brooooooooooooo

    • m.hudson -

      Sup

    • ArTeS -

      nice as always. what about u ?

    • m.hudson -

      im good :D chilling this weekend after a busy few weeks